Shipping & Delivery

Welcome to our Shipping & Delivery section, where we aim to provide you with all the necessary information to understand how we handle the shipping and delivery of your products. Our goal is to ensure that your shopping experience is as smooth and enjoyable as possible from the moment you place your order to the moment it arrives at your doorstep.

How will I know my order has shipped?

Once your order is dispatched from our facility, you will receive a shipping confirmation email. This email will include details such as the carrier's name and your tracking number. Please allow 24-48 hours for your tracking information to update online.

Keep in mind that delivery dates may be affected by external factors such as inclement weather conditions or national holidays.

How long does it take to receive my product?

The total time from placing your order to receiving your product is typically divided into two parts: preparation and shipping.

Preparation Time: It usually takes about 1-3 business days to prepare your order. This includes manufacturing, packaging, and quality checks to ensure that your product meets our high standards.
Shipping Time: Once your order is ready and leaves our facility, the shipping time is also 11-13 business days for standard delivery. For those who need their items sooner, we offer an Expedited shipping option, which reduces the delivery time to 9-11 business days.

Please be aware that during holiday seasons, preparation times may vary due to increased demand.

Do you ship internationally?

Yes, we are delighted to fulfill international orders! We primarily use UPS, DHL, FedEx, TNT, and USPS as our carriers for international shipping. While our production time remains the same, shipping costs will vary depending on the destination country. Additionally, please be aware that your home country may apply a customs tax on top of the shipping cost.

Please Note:

If your order includes a personalized product that needed to be remade, there might be a delay in shipping. We only dispatch items that meet our quality standards to ensure you receive the perfect gift.
In some cases, international shipments may experience delays due to customs clearance processes in the destination country.

For any questions or further assistance, please don't hesitate to contact us or send an email to [email protected]. We're here to help make your shopping experience with us as seamless and positive as possible.

Thank you for choosing us for your shopping needs. We look forward to serving you!